Your cart is empty. FAQ Home > FAQ How do I place an order from your Web site? To purchase products from Pawsitive Expression, simply add the products you are interested in into your shopping cart by clicking the "Add to Cart" button from any product page. Click "Proceed to Checkout" from the Shopping Cart page in order to begin the checkout process. You'll be required to enter your billing and shipping address, confirm the addresses, then pay for your order via PayPal. Once you've completed the transaction, return to Pawsitive Expression to complete the order. Do I need a PayPal account to purchase from your site? No. A PayPal account is not required. Is ordering from your Web site safe and secure? Yes. In fact, any transactions you make are done through PayPal. Pawsitive Expression will have no access to your financial information and only receive confirmation from PayPal that you have completed paying for your order. Which credit cards and payment methods do you accept? All major credit cards are accepted. Active PayPal accounts and eChecks are also accepted. PayPal shows the company name "Spike and Stuie, LLC." This is the name of the company that owns and operates this Web site. This business name is legitimate for online purchases and any statements sent to you by PayPal will show this name. I received a receipt from PayPal, but didn't receive an invoice from Pawsitive Expression. After you have finished making your payment, be sure to click the orange "Return to Spike and Stuie, LLC." button from PayPal. This button will return you to our site and complete your order. If you closed your browser after making your payment, while on the PayPal site, or otherwise did not return to Pawsitive Expression, contact us for a copy of your invoice. I cannot add items to my shopping cart. Cookies must be enabled in your browser to use the shopping cart. Cookies from our Web site do not contain any personal information nor does Pawsitive Expression use any personal information submitted to us for purposes other than to ship you your items or contact you at your request. Read our Privacy Policy for more information. How long will it take for my order to ship? Orders typically take no more than 3 business days to ship. How long will it take for my order to arrive? All orders are shipped using UPS Ground and take 3-4 days to arrive. Do you accept returns? Yes. We take pride in the quality of our products and offer a full Money Back Guarantee if you're not satisfied. Simply return your product within 30 days of purchase.